If you have a core that needs to be returned, please complete the Core Pick-Up Request form below and click on submit. We will make every attempt to have the core picked up within 1-2 business days of notification. Hours of pickup are 8am - 5pm Mon-Fri. If you are having trouble with the pick-up, please call us at 888-322-5558. You can also use the Chat feature on this site to speak with us directly.